Service Agent

Service Agent

Location: Bydgoszcz

At this position, you will learn more about the solutions used in fiber-optic communication, telecom equipment and methods used to drive next-generation access (NGA).

Working on new standards like GPON will allow you to have new perspective on available possibilities.

The position requires also remote connectivity support for Service Agents – on call duty.


Candidate must have the following skillsets:

  • Good MS Office knowledge
  • Good understanding of technical documents written in English
  • Strong problem-solving skills
  • Ability to work with a multicultural environment
  • Interpersonal skills
  • Eager to learn new technologies
  • Open minded

 Specific additional requirements:

  • Bachelor / Master’s in Computer or Electrical Engineering, or equivalent experience
  • Academic background in Telecommunication
  • Possess theoretical knowledge in networking – FTTH preferable
  • Have theoretical knowledge of Linux/Unix

Not required, but would prefer candidate to have these additional skills or experiences:

  • Language skills: English
  • ITIL knowledge is a plus
  • Knowledge of VoIP Technology is a plus

To apply please submit your CV and a cover letter in English and Polish with position name as title to the email address: